At Juduor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or purchase from us.

1. Information We Collect

When you use our website or place an order, we may collect your name, email address, telephone number, billing and delivery address, order and purchase information, payment-related information processed through our payment provider, communications you send to us, and information about how you use our website, including information collected through cookies where applicable.

2. How We Use Your Information

We may use your personal information to process and deliver orders; communicate with you about purchases; handle returns, refunds and enquiries; maintain appropriate business and financial records; improve our website, products and customer experience; prevent fraud; and send marketing communications where you have consented or where otherwise permitted by law. We process personal information only where we have an appropriate lawful basis, including contract, legal obligation, legitimate interests or consent.

3. Sharing Your Information

We do not sell your personal information. We may share necessary information with trusted service providers who help us operate our business, including payment processors, website and e-commerce providers, delivery companies, IT providers and professional advisers. Where personal information is transferred outside the UK, appropriate safeguards will be used as required by applicable data protection law.

4. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting and tax requirements.

5. Your Rights

Depending on the circumstances, UK data protection law may give you rights including access, correction, deletion, restriction, objection and withdrawal of consent where processing is based on consent. You may contact us to exercise your rights. You may also raise a concern with the UK Information Commissioner’s Office (ICO).

6. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where you have agreed, support analytics or marketing. Where required, we will ask for consent before placing non-essential cookies on your device.

7. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements. The latest version will be published on our website.

9. Contact Us

If you have questions about this Privacy Policy or how Juduor handles your personal information, please contact:

Juduor
16 Netherhall Gardens
BH4 9EL
Email: Contact@juduor.co.uk